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Returns & Exchange

Returns & Exchange

Niruki Roastrie LLP, the company behind the brand Bynemara, does not accept refunds after the order has been successfully placed and payment has been made by the buyer. Buyers are asked to place orders only if they agree with this condition.

Niruki Roastrie LLP will only exchange products purchased through our website, subject to the terms and conditions listed below...

  1. Exchange requests will only be considered if the product received by the buyer is damaged. Only such defective items will be considered for exchange.
  2. The buyer must notify the company via mail of their intention to exchange the damaged products, along with photographic/video evidence of the damage, within 48 hours of receipt.
  3. Following that, such damaged products should be sent to the below-mentioned address after receiving written email consent from the company to return the product.
  4. All exchanges will be made after we receive the damaged products' returned shipment. This is to ensure that you did indeed receive damaged goods. The company will pay the courier fees for returning the products, and the damaged products should be returned to the following address within 3 days of receipt...

Nirukti Roastrie LLP

Unit S-108 | Eight Floor | South Block | No.47 | Manipal Centre | Dickenson Road, Ashok Nagar | Bangalore | Karnataka | 560042 - 080 - 29904053